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Our Story

A Little Dream, A Lasting Connection

Eternal Links started with a dream - one that took over a year to finally find the courage to turn into reality. I spent a lot of time thinking about taking the leap, always waiting for the right time, until life threw a few unexpected turns my way and gave me the little push i needed to finally take that chance.

Behind this little business is a much bigger dream. As a single mom, I wanted to create something of my own, something I could grow into a future for my son and family. I also carry a personal goal of being able to give back to my mom in a big way someday - hopefully even her the opportunity to retire early. The two are the reason I keep pushing toward something bigger.

Sometimes the path we didn't plan is the one that leads us exactly where we're meant to be.

Eternal Links is about more than connecting a chain. it's about celebrating the people and moments that mean something to us. Whether it's a bracelet shared between friends, a piece chosen for a special occasion, or simply something you love, we want every experience to feel personal.

Thank you for supporting my little dream and allowing me to be part of your special moments. Every link, purchase, and bit of support means more than you know.

Until We Link Again.

Frequently Asked Questions

What is permanent jewelry?

Permanent jewelry is a chain that’s custom-fitted and connected with a small weld instead of a traditional clasp. It’s designed to be worn continuously, without having to take it on and off.

Does getting permanent jewelry hurt?

Not at all! The welding process is quick and painless. The weld is made on the connecting ring, not your skin, and a protective barrier is used during the process.

Can I take my permanent jewelry off?

Yes! While it’s designed to be worn every day, it can still be removed when needed. The connecting ring can be cut with jewelry cutters. If you plan to have it reattached later, be sure to save your chain.

Can permanent jewelry break?

Yes. Although it’s made for everyday wear, permanent jewelry is still jewelry. Chains can snag, stretch, or break if pulled or caught on something. Taking a little extra care can help prevent damage.

Can I shower, swim, or exercise with my jewelry?

Generally, yes. However, exposure to chlorine, saltwater, chemicals, lotions, and perfumes can affect the appearance of your jewelry over time. Rinse and dry your pieces when needed, and avoid unnecessary pulling or tugging.

What materials do you offer?

Our selections include sterling silver, gold-filled, enamel, and statement chains. Enamel styles feature stainless steel chains with plated finishes and colored enamel details. Each collection offers different styles and price points.

What’s the difference between sterling silver and gold-filled?

Sterling silver is made of 92.5% silver. Gold-filled jewelry has a substantial layer of real gold mechanically bonded to its base metal, making it a more durable option than standard gold-plated jewelry.

Can I add charms or connectors?

Absolutely! We carry a variety of charms and connectors to add a little personality to your piece. Selections vary depending on availability and the chain style you choose.

Do you offer private parties and events?

Yes! Eternal Links is available for private parties, weddings, bridal celebrations, bachelorette parties, corporate events, and other special occasions. Visit our Events & Experiences page to learn more and submit an inquiry.

Where can I find you?

You can find Eternal Links at select local markets, pop-ups, and booked private events. Check our upcoming events or follow along on Instagram to see where we’ll be next.

What if my jewelry needs a repair?

We offer a 30-day repair window for qualifying weld and jump ring failures. If something happens to your jewelry, please contact us as soon as possible and refer to our Jewelry Care & Repair Policy for details.

30-Day Weld & Connection Guarantee

For 30 days from the original weld date, Eternal Links will provide free repairs for qualifying connection issues, including:

  • A jump ring that opens or fails.
  • A weld that fails or separates without damage to the chain.

Qualifying repairs are free when brought in during an available repair time slot. If you prefer to arrange a repair outside of the available time slots or request a separate visit, applicable travel charges will apply.

Chain Damage & Customer-Related Repairs
  • Damage caused by snagging, pulling, stretching, accidental damage, or improper handling is not covered under the 30-day weld guarantee.
  • If your chain is damaged but can be repaired, a $10 repair fee will apply.
  • If you request a repair outside of available repair time slots or arrange a separate visit, applicable travel charges will also apply.
  • If the chain cannot be repaired, replacement jewelry will be priced separately based on the chain selected and current pricing.
What To Do If Your Jewelry Breaks
  1. Contact Eternal Links immediately. Let me know what happened so we can figure out the best next step.
  2. Save your chain and all loose pieces. This includes the connecting ring, if available.
  3. Do not attempt to repair or reconnect it yourself. This can make the damage worse or make the chain harder to repair.
  4. Send a photo of the damage when reaching out so I can take a look.

Keeping the original chain and connecting pieces may make a repair or reattachment possible.

A Few Things to Remember
  • The 30-day guarantee applies only to qualifying weld and jump ring failures. It does not cover chain damage, lost jewelry, accidental damage, or damage caused by improper handling.
  • All repairs are subject to inspection and confirmation that the chain is repairable.

Jewelry Care & Repair Policy

Please take a moment to review our care and repair policy.

Thank you for choosing Eternal Links. I want you to enjoy your jewelry for as long as possible, and I’m always happy to help when something needs attention.

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